Tally ERP 9 the Accounting and Inventory management software is from the house of Tally Solutions Pvt Ltd., Bangalore and it has evolved over the years. The company has been in existence for a substantial period of time and understands business requirements and global market dynamics extremely well. While Tally is known for its suite of meticulous and precision oriented products, the company also handles a host of services complimenting its range of products.
- Installation and implementation services of the ERP and all its versions.
- Product training services on usage.
- Deployment facilities across locations and/or branches.
- Software assurance services that include receiving regular updates and upgrades on the ERP.
- Integration services from ERP to third party products or vice versa.
- Business advisory services since businesses make use of the services of a Chartered Accountant.
- Data migration services.
- Tally customization and synchronization of features, functionality and reports.
- AMC or Annual Maintenance Contracts.
- Periodic support from support center for maintenance and troubleshooting issues.
Services on Tally ERP 9 or any other range of Tally products is delivered by Authorized Tally Service Partners (TSP) and hence they become the first point of contact for all product or service related needs. Tally Service Partners are located all across the country and hence accessibility is seldom a challenge. A local point of contact is always the most efficient and quickest thereby driving Tally’s service delivery model. But when an issue persists and remains unresolved, Tally’s Customer Support Center escalates the issue and this is handled immediately by the TSP appropriately.
A Customer turned Partner
- YENNES Infotec
Master Tally Partner, Chennai
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